Equipment Sales

All equipment sales are generally considered final once the purchase is completed, unless otherwise stated in writing by Powell Equipment Parts. Used tractors, skid steers, backhoes, farm equipment, and heavy equipment are sold based on the condition, specifications, and information available at the time of sale.

Customers are encouraged to inspect equipment, request additional photos or videos, and ask questions before purchasing.

Parts Returns

Eligible parts may be considered for return if they are unused, uninstalled, in original condition, and returned with all original packaging and documentation. Special-order parts, electrical components, opened parts, installed parts, and custom-sourced items may not be eligible for return.

Return Approval Required

All returns must be approved by Powell Equipment Parts before any item is shipped or brought back. Items returned without prior approval may be refused. Please contact our team with your order details, part information, and reason for return.

Refund Processing

Approved refunds will be processed after the returned item has been received and inspected. Refunds may be subject to restocking fees, shipping costs, handling charges, or deductions for missing packaging, damage, or use.

Shipping Costs

Shipping, freight, delivery, and handling charges are generally non-refundable unless otherwise agreed in writing. Customers are responsible for return shipping costs unless the return is due to an error confirmed by Powell Equipment Parts.

Damaged or Incorrect Items

If you receive an incorrect item or notice shipping damage, contact us as soon as possible. Please provide photos, order information, and a clear description of the issue so our team can review the situation and assist with the next steps.